Heroes of Newerth Suffers Downtime Due To ‘Catastrophic Hardware Failure’
If you’re an avid Heroes of Newerth player, I have some bad news for you. The game is currently offline and will be for an undisclosed amount of time, according to the game’s developers. Due to what’s being noted as a “catastrophic hardware failure,” the game is not currently, and will not be playable for some time.
For those who aren’t familiar with the title, Heroes of Newerth is a DotA clone – a popular format of the PC strategy genre. The game somewhat resembles League of Legends, which is another strategy title much like DotA. An official statement on the game’s website read:
During our scheduled maintenance period this morning we had a catastrophic hardware failure across a number of systems including some of our backup systems. We have the capacity and ability to recover from this failure. However, due to the extent of this failure we cannot provide an ETA on when service will be restored, we will continue to provide you updates as they are available to us.
Soon thereafter, a more detailed post was thrown up on the site’s front page:
We attempted to upgrade the processor on our database boxes. Both of our servers were simultaneously taken offline while the new hardware was being put in place. During this period of time, the file systems on BOTH boxes were destroyed. If this boggles your mind to the point that you can’t believe it could happen, you would be in the same exact boat we are! It seems almost statistically impossible, however, it is in fact what happened.
This leaves us with no hardware to operate our DBs from until we can get new servers online. The reason for such a catastrophic situation is that this hardware is not the type that is simply sitting around, even in the largest hosting facilities in the world (in which we host at). We are scrambling to bring our systems back online temporarily so you can play the game through other short term methods while we get new hardware online.
This means bad news for the fans and developers of the game alike. It is good, though that the developers are being honest with the community surrounding what’s happened. Right now there is no ETA on when the issue will be resolved, but as soon as information rolls in we will update.
