Over the course of the past week a lot of players have been complaining about an Xbox Live profile error that’s just been encountered. The issue pops up with “Error 801540B7″ and it leaves players locked out of their online profiles and denies access to purchased content.
It seems like the error has only been received since the dashboard update that went live earlier this month, but we don’t know if it’s directly linked or not. Goof thing is that Microsoft is aware, and they’ve set out to fix the problem. In a statement to Joystiq, Microsoft had this to say:
“We have recently identified an Xbox Live profile data error that results in Error Code ’801540B7′ for a small number of Xbox Live members. The error instructs users to attempt to re-download their Xbox Live profile and directs them to customer service support for further assistance. We apologize for the inconvenience this has caused to our loyal Xbox Live members and are working to resolve the issue as soon as possible.”
Have any of you experienced this error? Fortunately we haven’t, but word has been sent to Microsoft, and we can assume they’re working to get the issue resolved quickly as they stated. If the error persists, you can contact support as instructed, but not much else can be done until the company can get a fix out. For now it looks like we wait.