Posted by Chris Scott Barr on Dec 19, 2012

Valve Pulls The War Z From Steam Store, Calls It A “Mistake”

In what has to be the first of its kind, Valve has decided to pull The War Z from their store. That’s right, the outcry from the gaming community has been loud enough that Valve decided that the game’s listing needed a second look.

The interesting thing is that Valve didn’t just pull the game because of the backlash. No, they specifically stated that the listing was a mistake, and should never have been available for purchase. Here is the full quote that they gave Kotaku, regarding the matter.

From time to time a mistake can be made and one was made by prematurely issuing a copy of War Z for sale via Steam. We apologize for this and have temporary removed the sale offering of the title until we have time to work with the developer and have confidence in a new build. Those who purchase the game and wish to continue playing it via Steam may do so. Those who purchased the title via Steam and are unhappy with what they received may seek a refund by creating a ticket at our support site here.

Those looking for refunds will be happy to know that the process should be an easy one, now. Digital game refunds tend to be hard to process (though Valve has been good about it, in the past), which often means that people will just deal with their purchase, rather than trying to deal with a support ticket. Then again, if over 93% of the people who purchased the game actually like it (as the company stated), Hammerpoint shouldn’t be too worried about all of those refunds going through.

You’ll note that the game still has a page on the Steam store, however, there is no way to purchase the game, currently.


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